Returns & Refunds

If you are not satisfied with your order, you may use your right of withdrawal within 14 days after delivery, provided the product is eligible.

1. Return period

You have 14 days from receipt to register your return. After registering the return, you have another 14 days to send the item back.

2. Conditions

• The product must be unused, complete and, where possible, in its original packaging.
• Sealed products can only be returned if the seal remains intact.
• Products with limited shelf life or opened consumables may not qualify for return.

3. Register a return

Contact us via jordyholthuijsen@gmail.com and include your order number plus the items you want to return.

4. Refund

After we receive and inspect the return, we will refund the purchase amount as soon as possible using the same payment method used for the order, where legally applicable.